Last Updated: December 22, 2020
Collection of Information
Use of Information
Sharing of Information
Transfer of Information to the United States and Other Countries
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, make transactions, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, email address, postal address, phone number, source of funds, identification documents (for example, government-issued identification information such as a passport or driver’s license) and other documents about citizenship or visa status, and images of identification documents, username, password, social security number, and any other information you choose to provide.
All information supplied during registration is used in accordance of the USA Patriot Act CIP Notice here, to help the government fight the funding of terrorism and money laundering activities.
We obtain certain financial information about you when you use our Services, including your bank account numbers, debit card and credit card numbers and other payment information, and transaction history. When you submit transactions through the Services, we collect information about the transaction, including deposits, withdrawals, transfers, and exchanges, as well as the sender and recipient, amount, and timing of the transaction.
Information We Collect Automatically When You Interact with Us
When you access or use our Services or otherwise transact business with us, we automatically collect certain information, including:
Information We Collect from Other Sources
We obtain information from third-party sources. For example, we may collect information about you from identity, citizenship, and visa verification services; data analytics providers; marketing service providers; and banking service providers.
Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products and services based on your browsing behavior and past transactions.
USE OF INFORMATION
We use the information we collect to administer your account and facilitate transactions. We also use the information we collect to:
SHARING OF INFORMATION
We share personal information in the following circumstances or as otherwise described in this policy:
We also share aggregated or de-identified information that cannot reasonably be used to identify you.
TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES
Simba is headquartered in the United States, and we have operations and service providers in the United States and other countries. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
You may update and correct certain account information at any time by logging into your account, or by calling customer support at 866-674-9630 or emailing us at firstname.lastname@example.org. If you wish to cancel your account, please call customer support at 866-674-9630 or send an email to email@example.com but note that we may retain certain information as required by law or for our legitimate business purposes.
When you first launch any of our mobile apps that collect precise location information, you will be asked to consent to the app’s collection of this information. If you initially consent to our collection of such location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. You may also stop our collection of this location information by following the standard uninstall process to remove all of our mobile apps from your device. If you stop our collection of this location information, our Services, including the ATM Finder feature, may no longer function properly.
Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
You may opt out of receiving text messages and promotional emails from Simba by following the instructions in those communications or by managing your communication preferences in your account settings menu. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Mobile Push Notifications
With your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Simon Wallet, Inc. d.b.a. Simba
115 Broadway, 5th Floor
New York, NY 10006
SIMBA PRIVACY NOTICE
Rev. December 22, 2020